Simple exception choices
Use categories that reflect actual floor work, with a way to explain an unusual issue.
Case study
When a shelf needs attention.
A warehouse network routes location-specific exceptions to the responsible team with a clear status.
Talk to usWarehouse networks & inventory teams
The starting point.
The company wants damage, misplaced stock and items needing review to reach the responsible team with a location and enough context. Inspectors need to know whether the issue was submitted, without repeated questions between central and site teams.
T9 · On the wrist
The customer and the initial idea
Logistics businesses operating several warehouses, including inspectors, site managers and inventory-support teams.
A compact wrist record for the things a warehouse inspector finds along a route. Keep the location, observation and follow-up together, whether the issue is packaging, placement or an incomplete task.
The company wants damage, misplaced stock and items needing review to reach the responsible team with a location and enough context. Inspectors need to know whether the issue was submitted, without repeated questions between central and site teams.
The decisions we make together.
The right location
Define location identification and prevent a record being attached to the previous shelf.
A follow-up owner
Agree on who receives, accepts and closes the issue in the connected workflow.
What we would define together
We would choose a short set of exception types and define location matching, notes and ownership. The inspection team decides what can be recorded quickly and what needs a separate review.
A T9-based wrist interface could open the current location, capture a manual observation and send it into the selected follow-up workflow. Any photo capture would use a separately defined framing step.
From definition to a pilot.
Define the use case. Build the prototype.
Try it with the team. Refine the first batch.
Define the use case.
We would choose a short set of exception types and define location matching, notes and ownership. The inspection team decides what can be recorded quickly and what needs a separate review.
Build the first devices.
A T9-based wrist interface could open the current location, capture a manual observation and send it into the selected follow-up workflow. Any photo capture would use a separately defined framing step.
Try it. Plan the next batch.
A route trial would test whether another team member can locate the issue, understand the observation and take over the follow-up from the saved record.
How the task would work
Identify the location
Match the aisle or shelf with the current inspection point.
Record what was found
Select the issue type and add the details needed for another person to understand it.
Assign the follow-up
Send the record to the agreed team and show its current status.
What the pilot should establish
A route trial would test whether another team member can locate the issue, understand the observation and take over the follow-up from the saved record.
Discuss an inspection wrist interface
Talk to usFunctions, suitability and delivery scope are defined and validated for each project.