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A retail worker confirming a replenishment task on a wrist screen.

Case study

Restock. Confirm. Keep moving.

A retail chain considers wrist-based replenishment tasks with clear responses to its existing system.

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A retail worker confirming a replenishment task on a wrist screen.
Case study

Retail chains & store operations

The starting point.

The retailer wants a replenishment request to reach the person responsible for that area, with a clear completion or shortage response. Central and store teams need matching task states; employees need a focused view of the current job.

T9 · On the wrist

The customer and the initial idea

Central operations teams, store managers and replenishment staff at supermarket and retail chains.

A short replenishment task on the wrist: which shelf, which item and how much. Keep the screen focused on the next action while staff move between the stockroom and shop floor.

The retailer wants a replenishment request to reach the person responsible for that area, with a clear completion or shortage response. Central and store teams need matching task states; employees need a focused view of the current job.

The decisions we make together.

A retail worker confirming a replenishment task on a wrist screen.
Case study
Clear shelf information

Use names, locations and quantities that staff can distinguish on a small screen.

A T9 sample and strap being considered at a mechanical design worktable.
Service illustration
An intentional confirmation

Check the control size and gesture so normal stocking movements do not close a task.

T9 product reference, front three-quarter view with right-side buttons.
Product reference
A defined stock workflow

Agree on the source of the task and how confirmations affect the store’s records.

What we would define together

We would define how a task is created, assigned and closed. Staff help decide which shelf details fit a brief glance and which exceptions need a separate step.

A T9-based wrist interface could receive replenishment tasks from the store system and return manual confirmations or shortages. The screen confirms task status; stock data comes from the connected workflow.

From definition to a pilot.

Define the use case. Build the prototype.
Try it with the team. Refine the first batch.

A light worktable with product sketches, a T9 sample and a screenless band during a product discussion.
Service illustration
Define the use case.

We would define how a task is created, assigned and closed. Staff help decide which shelf details fit a brief glance and which exceptions need a separate step.

A T9 terminal with two right-side buttons resting on its strap beside a development laptop.
Service illustration
Build the first devices.

A T9-based wrist interface could receive replenishment tasks from the store system and return manual confirmations or shortages. The screen confirms task status; stock data comes from the connected workflow.

A retail worker confirming a replenishment task on a wrist screen.
Case study
Try it. Plan the next batch.

A store trial would test whether staff can identify the correct shelf task and send an unambiguous completion or shortage record.

How the task would work
  1. Receive the shelf task

    See the item, location and requested quantity.

  2. Replenish and check

    Place the goods and verify the task against the shelf.

  3. Confirm the result

    Report completion or a shortage so the lead can plan the next action.

What the pilot should establish

A store trial would test whether staff can identify the correct shelf task and send an unambiguous completion or shortage record.

Discuss a retail wrist interface

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Functions, suitability and delivery scope are defined and validated for each project.