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An event worker with a compact terminal mounted on a shoulder strap.

Case study

Crew communication, on the shoulder.

An event company considers shoulder-mounted communication for working crews and shift handovers.

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An event worker with a compact terminal mounted on a shoulder strap.
Case study

Event-production companies

The starting point.

The organiser wants instructions to reach the right group while staff are carrying equipment or guiding visitors. Shift changes, temporary staff and device returns need to be part of the workflow too.

T9 · Clip & carry

The customer and the initial idea

Companies delivering concerts, exhibitions and organised events, including dispatch, entrance-service and working crews.

Mount the compact device on a crew member’s shoulder strap and put the communication control within reach. The carrying form changes around a busy event shift.

The organiser wants instructions to reach the right group while staff are carrying equipment or guiding visitors. Shift changes, temporary staff and device returns need to be part of the workflow too.

The decisions we make together.

An event worker with a compact terminal mounted on a shoulder strap.
Case study
A secure shoulder mount

Check strap width, retention and access to the control without twisting the device.

The same T9 housing shown with a wristband, rear clip and complete lanyard.
Case study
Audio in the venue

Evaluate the chosen microphone and earpiece with the venue’s actual noise and wearing requirements.

T9 product reference, front three-quarter view with right-side buttons.
Product reference
The event network

Confirm the service, coverage and capacity needed for the intended crew and venue.

What we would define together

We would agree on channels, roles and the moments staff need to speak. The mounting position, physical control and chosen audio accessory are tested together.

A T9-based shoulder carrier could support a tailored crew communication service. The earpiece, audio connection and side-key behavior would be developed for the selected setup.

From definition to a pilot.

Define the use case. Build the prototype.
Try it with the team. Refine the first batch.

A light worktable with product sketches, a T9 sample and a screenless band during a product discussion.
Service illustration
Define the use case.

We would agree on channels, roles and the moments staff need to speak. The mounting position, physical control and chosen audio accessory are tested together.

A T9 terminal with two right-side buttons resting on its strap beside a development laptop.
Service illustration
Build the first devices.

A T9-based shoulder carrier could support a tailored crew communication service. The earpiece, audio connection and side-key behavior would be developed for the selected setup.

An event worker with a compact terminal mounted on a shoulder strap.
Case study
Try it. Plan the next batch.

A venue rehearsal would check mounting comfort, intelligible audio and the communication service under the planned operating conditions.

How the task would work
  1. Assign the role

    Give each crew member the correct device, team and channel.

  2. Respond within reach

    Use the defined physical control and selected audio accessory.

  3. Hand over the shift

    Clear personal assignment, check charge and prepare the device for the next user.

What the pilot should establish

A venue rehearsal would check mounting comfort, intelligible audio and the communication service under the planned operating conditions.

Discuss a crew communication wearable

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Functions, suitability and delivery scope are defined and validated for each project.