# When a shelf needs attention. — SyntaForge Canonical: https://syntaforge.com/en/projects/warehouse-exceptions/ Language: en > This is a text rendering of the same public webpage. Use the canonical URL for citation. Private inquiry records and administrator data are never included. A warehouse inspector checking an exception on a compact wrist terminal. Case study # When a shelf needs attention. A warehouse network routes location-specific exceptions to the responsible team with a clear status. [Talk to us](https://syntaforge.com/en/contact/) A warehouse inspector checking an exception on a compact wrist terminal. Case study Warehouse networks & inventory teams ## The starting point. The company wants damage, misplaced stock and items needing review to reach the responsible team with a location and enough context. Inspectors need to know whether the issue was submitted, without repeated questions between central and site teams. T9 · On the wrist ### The customer and the initial idea Logistics businesses operating several warehouses, including inspectors, site managers and inventory-support teams. A compact wrist record for the things a warehouse inspector finds along a route. Keep the location, observation and follow-up together, whether the issue is packaging, placement or an incomplete task. The company wants damage, misplaced stock and items needing review to reach the responsible team with a location and enough context. Inspectors need to know whether the issue was submitted, without repeated questions between central and site teams. ## The decisions we make together. A warehouse inspector checking an exception on a compact wrist terminal. Case study ### Simple exception choices Use categories that reflect actual floor work, with a way to explain an unusual issue. A T9 sample and strap being considered at a mechanical design worktable. Service illustration ### The right location Define location identification and prevent a record being attached to the previous shelf. T9 product reference, front three-quarter view with right-side buttons. Product reference ### A follow-up owner Agree on who receives, accepts and closes the issue in the connected workflow. ### What we would define together We would choose a short set of exception types and define location matching, notes and ownership. The inspection team decides what can be recorded quickly and what needs a separate review. A T9-based wrist interface could open the current location, capture a manual observation and send it into the selected follow-up workflow. Any photo capture would use a separately defined framing step. ## From definition to a pilot. Define the use case. Build the prototype. Try it with the team. Refine the first batch. A light worktable with product sketches, a T9 sample and a screenless band during a product discussion. Service illustration ### Define the use case. We would choose a short set of exception types and define location matching, notes and ownership. The inspection team decides what can be recorded quickly and what needs a separate review. A T9 terminal with two right-side buttons resting on its strap beside a development laptop. Service illustration ### Build the first devices. A T9-based wrist interface could open the current location, capture a manual observation and send it into the selected follow-up workflow. Any photo capture would use a separately defined framing step. A warehouse inspector checking an exception on a compact wrist terminal. Case study ### Try it. Plan the next batch. A route trial would test whether another team member can locate the issue, understand the observation and take over the follow-up from the saved record. ### How the task would work - 01 ### Identify the location Match the aisle or shelf with the current inspection point. - 02 ### Record what was found Select the issue type and add the details needed for another person to understand it. - 03 ### Assign the follow-up Send the record to the agreed team and show its current status. ### What the pilot should establish A route trial would test whether another team member can locate the issue, understand the observation and take over the follow-up from the saved record. ## Discuss an inspection wrist interface [Talk to us](https://syntaforge.com/en/contact/) [All applications](https://syntaforge.com/en/projects/) [Platform reference](https://syntaforge.com/en/platforms/vanguard-t9/) Functions, suitability and delivery scope are defined and validated for each project.